19bd Terms & Conditions – Complete Rules & Terms of Use

These Terms & Conditions apply to the use of the 19bd platform (https://19bd.im) and its associated mobile applications and services. "Platform" refers to all of 19bd's web pages, apps, services, and content.

By using 19bd's services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with these terms, please do not use the platform.

19bd reserves the right to update these terms and conditions at any time. Any changes will be published on the platform and communicated to your registered email address. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

These Terms & Conditions are written in Bengali. In the event of any linguistic ambiguity, the original English version shall prevail.

To open an account on 19bd, you must meet the following requirements:

• Age: You must be 18 years of age or older. Registration by minors is strictly prohibited.
• One Account: Only one account may be opened per individual, household, device, or IP address.
• Accurate Information: You must provide complete, accurate, and truthful information at the time of registration. Providing false information may result in account termination.
• Personal Use: Your account is for your personal use only. Sharing it with or allowing access by anyone else is strictly prohibited.

If multiple accounts are found, all accounts will be suspended and all balances forfeited. Collecting bonuses or gaining any other advantage through multiple accounts will be treated as fraud.

To comply with international anti-money laundering regulations, 19bd follows a KYC (Know Your Customer) process. KYC verification is mandatory in the following situations:

• Before the first large withdrawal
• When suspicious activity is detected on an account
• For periodic re-verification of identity
• Where applicable to bonus claims

Accepted Identity Documents

• National ID Card (NID)
• Passport
• Driving License
• Bank statement (for address verification)

19bd reserves the right to place withdrawals on hold until KYC verification is complete. Submitting false identification documents is a punishable offense under applicable law.

Deposits

• Minimum deposit: ৳500
• Accepted methods: bKash, Nagad, Rocket, Bank Transfer
• Deposits are generally credited to your account instantly
• No additional charges on deposits (payment provider fees may apply)

Withdrawals

• Minimum Withdrawal: ৳1,000
• Processing time: typically 5–15 minutes (1–2 business days for bank transfers)
• Withdrawals can only be made to registered payment methods
• Withdrawals may be restricted if bonus wagering requirements have not been met

Withdrawals to third-party accounts are not permitted. You must withdraw to the same number or account used for your deposit.

The following rules apply when betting on 19bd:

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled or modified.
• Maximum Bet: A maximum bet limit applies to each market and may vary depending on the match and market type.
• Odds Changes: If the odds change before a bet is confirmed, the bet will be settled at the latest available odds.
• Technical Error: 19bd reserves the right to void any bet placed due to incorrect odds or a technical error.
• Match Cancellation: If a match is cancelled, the full bet amount will be refunded.
• Live Betting: 19bd is not liable for bets that fail to register during live betting due to connectivity issues.

Accounts may be restricted or closed if a member attempts to harm 19bd through arbitrage betting, bet scalping, or any other systematic strategy.

19bd offers various bonuses and promotional offers from time to time. Each offer has its own terms, which are detailed on the respective offer page. General bonus terms are outlined below:

• Wagering Requirements: Most bonuses require a specified number of wagers before withdrawal (typically 5x–30x).
• Validity Period: Bonuses not used within the specified time period will be forfeited.
• One Bonus, One Use: Each member may claim the same bonus only once.
• Specific Markets: Some bonuses are only valid for specific sports or markets.
• Maximum Bet: A maximum bet limit may apply when wagering with bonus balance.

If bonus abuse is detected — including collecting bonuses through multiple accounts or providing false information to obtain a bonus — all bonuses will be forfeited and the account may be closed.

19bd reserves the right to modify, suspend, or cancel any promotional offer at any time. Bonuses claimed prior to such changes will remain governed by the terms in effect at the time of claiming.

The following activities are strictly prohibited and will result in account termination and balance forfeiture:

• Participating in match-fixing or any form of illegal influence over sporting events
• Using the platform for money laundering purposes
• Creating multiple accounts or assisting others in doing so
• Attempting to exploit technical vulnerabilities of the platform
• Operating an account on behalf of a minor
• Using a false identity or the identity of a third party
• Placing bets using bots or automated software
• Abusive behavior toward the support team or other members

Protecting your personal information is our top priority. 19bd's Privacy Policy Shall be considered part of these Terms & Conditions.

• Your information will be used solely for the purpose of providing our services
• Your data will never be sold to any third party
• Information may be shared with authorities when required by law
• All data is secured with SSL encryption

For more details on how your data is handled, please refer to our Privacy Policy View page.

19bd is committed to fostering a responsible gaming culture. We believe betting is a form of entertainment, not a source of income. The following tools are available to all members:

• Deposit Limit: Set daily, weekly, or monthly limits
• Bet Limit: Set a maximum stake amount per single bet
• Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks
• Self-Exclusion: Close your account permanently or for a set period
• Reality Check: You will receive periodic reminders about your session duration

If you or someone you know is struggling with a gambling problem, please visit our Responsible Gaming Visit the page or contact our support team.

19bd reserves the right to suspend or permanently close an account for any of the following reasons:

• Violation of Terms & Conditions
• Fraudulent or Deceptive Activity
• KYC Verification Incomplete
• Accounts inactive for an extended period (more than 12 months)
• At the member's own request
• For legal or regulatory reasons

To close your account, please contact the support team. Make sure to withdraw any valid balance before closure.

19bd reserves the right to modify, amend, or update these Terms & Conditions at any time. When changes are made:

• Updated terms will be published on the platform and the "Last Updated" date will change accordingly
• Advance notice will be sent to your registered email for any major changes
• Continued use of the platform after any changes will be considered acceptance of the new terms
• If you do not agree to the updated terms, you may request to close your account

We recommend checking this page regularly to stay up to date with the latest terms and conditions.

For any questions, feedback, or complaints regarding these Terms & Conditions, please reach us through the following:

• Live Chat: 24/7 Bengali-language support is available on the platform
• Email: support@19bd.im
• Response Time: Usually within 3 minutes via live chat, within 24 hours via email

We take every complaint seriously and work to resolve it promptly. A formal response will be provided within 7 business days of receiving your complaint.